As a Property Manager it is of the utmost importance to keep up with laws. This course will cover some of the important federal, state, and local laws specifically related to property management. Topics will include Fair Housing, Service Members Civil Relief Act, EPA/Lead-based Paint, IRS Rental Income reporting and Megan’s Law. Upon completion you should be able to recognize and follow the laws with more confidence while working with tenants. This 3-hour version was developed from parts of the courses called Tenancy.
Instructor: Steve Schultz, MPM® RMP®
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This course will familiarize Property Managers with ways to grow and streamline their businesses. Understanding your clients and their goals is necessary to build lasting relationships. This course will help evaluate and improve metrics used by your business and better identify services that can be beneficial to owners, tenants, and vendors. This 3-hour version was developed from the course formerly known as Profitability & Client Relations.
Instructor: Steve Schultz, MPM® RMP®
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This advanced course will teach you how to forecast and calculate your client’s cash on cash return and their internal rate of return on their investment properties. You will also learn how to measure your performance and effectiveness as a property manager. Whether your client is a traditional investor or a “frustrated seller”, once the property becomes a rental, it is all about the numbers. Understanding the “numbers” will enable you to advise your clients based on what is in their financial best interests and explain how to forecast that. You can better forecast how a replacement vs. a repair or a rent increase can enhance the property’s value. You move from someone that just collects rent and coordinates repairs to being their consultant.
Instructor: Mike Nelson, MPM® RMP®
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Marketing is an important part of a successful business. Formally Marketing for Residential Property Managers, this 3-hour version is tuned to specific marketing concepts designed for Property Managers. Topics will include branding and measuring outcomes and growth. Various forms of media options will also be reviewed. This course will also assist you in developing a mission statement related to your goals.
Instructor: Kellie Tollifson, MPM® RMP®
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Acquiring and developing new business is integral to being a successful Property Manager. This course will discuss acquiring new clients and whether a client is a good fit for your business or not. Discussion includes sample scripts for use with prospective clients and how to capture them. A solid management agreement is key to a clear and long-term business relationship. Upon completion you should feel secure in how to better make your selection of clients and create agreements with clients to have the best fit for everyone. This 3-hour version was developed from the course NARPM 101.
Instructor: Bart Sturzl, MPM® RMP®
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Property Management is embroiled in risk and it’s your job as a property manager to understand the risk and figure out how to minimize it. This course will help you do this. First you will identify the risk associated with owners, tenants, regulations, and the law. Then this course will tell you how to approach these risk. This 3-hour version was developed from the course formerly known as Risk Awareness.
Instructor: Brian Birdy, MPM® RMP®
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Handling maintenance is one of the top 5 responsibilities that a property manager has with their clients and their tenants. This course will review evaluating property conditions, identifying risk, and making recommendations to property owners. Other topics will include the need for developing a maintenance plan and schedule, policies, and procedures for maintenance requests from tenants and how to manage outside contractors and vendors. This 3-hour course was developed from parts of Introduction to Maintenance and Maintenance Beyond the Basics.
Instructor: Dave Holt, MPM® RMP®
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The Introduction to Houses, formally part of Intro to Maintenance, is a 3 hour version is designed to familiarize the property manager with the structure and components of a house. This course will review the functionality and maintenance issues of the structure and components. When a property manager understands how houses work, they will be able to coordinate and schedule contractors and vendors effectively. They will be able to secure the best price and quality for products and repairs and in turn maintain better relationships with owners and the residents.
Instructor: Scott Abernathy, MPM®, RMP®, GRI®
If you have questions about Education Classes
Please contact educationinfo@narpm.org
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Marketing is an important part of a successful business. Formally Marketing for Residential Property Managers, this 3-hour version is tuned to specific marketing concepts designed for Property Managers. Topics will include branding and measuring outcomes and growth. Various forms of media options will also be reviewed. This course will also assist you in developing a mission statement related to your goals.
Instructor: Paul Arrington, MPM® RMP®
If you have questions about Education Classes
Please contact educationinfo@narpm.org
Register Online:
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As a Property Manager it is of the utmost importance to keep up with laws. This course will cover some of the important federal, state, and local laws specifically related to property management. Topics will include Fair Housing, Service Members Civil Relief Act, EPA/Lead-based Paint, IRS Rental Income reporting and Megan’s Law. Upon completion you should be able to recognize and follow the laws with more confidence while working with tenants. This 3-hour version was developed from parts of the courses called Tenancy.
Instructor: Kate Roth, MPM® RMP®
If you have questions about Education Classes
Please contact educationinfo@narpm.org
Register Online:
You can sign up and pay online for education courses by log-in to
Online Registration / eCommerce
