2018 Board Candidates

The NARPM® Nominating Committee has announced the slate of officers and directors for 2018 open positions. Below are bios of all candidates, along with their photos.

  President-Elect Candidate:

Eric Wetherington, MPM® RMP®

Director/Broker of Carolina One Property Management in N. Charleston, SC

Educational background:
B. Mus. Cornerstone University

Last two professional positions/roles before current position:
Vice-President, Investors Title Insurance Company
Vice-President, Chicago Title Insurance Company

Past accomplishments with NARPM® at a national, state, and chapter level:
2017 National Treasurer; 2016 Southeast Regional Vice President; Lead group that formed Charleston Chapter of NARPM®; First President Charleston Chapter of NARPM®; National Finance Committee – 2 years; National Government Affairs Committee – 2 years; PAC Distribution Committee – 1 year; Speaker at State, Broker/Owner and National Conventions

Other non-NARPM® leadership activities or recognitions that demonstrate skills or attributes that you feel would be beneficial to the NARPM® Board:
Most Outstanding Student – Dale Carnegie Leadership for Managers Course; Chairman of Deacons – Foster Creek Baptist Church; Chairman of Deacons – Wealthy Park Baptist Church; Rainmaker Award – Leading Real Estate Companies of the World; President’s Club – Chicago Title

Job/positions held prior to your current career:
22 years in real estate services (title insurance, property management, other) in sales, management and executive roles; 3 years food service management; 1.5 years real estate sales broker; 1 year private consulting

How long have you been a Professional Member of NARPM®?
8 Years

What do you feel are the major opportunities and challenges facing NARPM®?
The industry is changing.  Consolidation is upon us. Franchising is everywhere.  What will the property management industry look like in 5 years?  Will the ‘mom and pop’ shops be able to continue and flourish? Will they be swallowed up by the large giant brands?  Will they be quashed by larger competitors?  As the industry changes all around us, NARPM® must adapt new ways to deliver value to all member segments. NARPM® cannot be stuck in what has worked in the past.  NARPM® must look to the future membership landscape, anticipate what member needs will be, and take definitive action to meet those needs. NARPM® must be laser focused on delivering excellence in everything it does for the members.  NARPM® must be on the leading edge of helping all of its members deal with the changes in the industry.  NARPM® must continue to be a wonderful resource for everyone who wants to make a living in the property management industry.

If you could sponsor and implement one change within NARPM®, what would it be and how would you implement it?
I would change the structure of Broker/Owner and National Conventions to bring more value to our members. This would be done by:

  • Improved vetting for presenters. We want people who are knowledgeable, but can also transfer that knowledge effectively. I would also look at keynote speakers who bring extreme relevance to the audience.
  • Improved format – Look at TEDx format or other types of event formats that shorten presentation lengths and offer more engagement with the audience
  • Improved schedule – Don’t expect attendees to stick around on Friday afternoon for a keynote address when they are in an exotic location.
  • Location, Location, Location – Broker/Owner needs to be at a place that promotes networking among attendees

Explain why you wish to serve on the NARPM® Board of Directors.
I have learned so much from my fellow NARPM® members that I am compelled to give of my time and energy to help NARPM® continue to grow and thrive.


  Treasurer Candidate:

Kellie Tollifson, MPM® RMP®

VP of Operations and Owner of T-Square Properties in Bothell, WA

Educational background:
Bachelor of Arts – Behavioral Science – San Jose State University

Last two professional positions/roles before current position:
I served two years (2014-2015) as the National Member Services Chairperson. Prior to serving as Chair of the Member Services Committee, I served two years as the Co-vice Chair for the National Member Services Committee.

Past accomplishments with NARPM® at a national, state, and chapter level:

  • Effectively led the King County Chapter to outstanding meeting content and increased attendance as President in 2010.
  • Developed and implemented the New Member Mentor Program as Membership Committee Vice-Chair in 2013.
  • Advanced the education in the Residential Property Management industry by writing and developing two very relevant breakout sessions and successfully presented the sessions at various NARPM® Conferences, Chapter meetings, and National Convention over the last three years. This, in turn, afforded me the opportunity to become a NARPM® Certified Instructor.
  • Effectively directed and carried out the NARPM® Strategic Plan tasked to the 2014-2015 Membership Committee by serving as the Chairperson of the Committee.

Other non-NARPM® leadership activities or recognitions that demonstrate skills or attributes that you feel would be beneficial to the NARPM® Board:
I am currently in good standing as a Certified Continuing Education Instructor in Washington State. I also serve as the VP of Operations and Owner of T-Square Properties. Prior to becoming actively involved in leadership with NARPM®, I served four years on the Executive Committee of the local Parent-Teacher Association as Treasurer and President

Job/positions held prior to your current career:
I was employed for 5 years with Ford Motor Company, Sales & Marketing, Lincoln-Mercury Division.

How long have you been a Professional Member of NARPM®
11 Years 9 months

What do you feel are the major opportunities and challenges facing NARPM®?
As NARPM® continues to meet membership goals, new opportunities are discovered and new challenges are revealed. With the steady growth of membership, we are challenged to provide the best leaders and leadership development program available to continue this momentum. We need to develop a system whereby high potential individuals are identified, supported, and cultivated. Great leaders and motivators have an innate talent; however, often this talent needs further development. It is the responsibility of the current and past leaders to provide the path and support to those who have been tapped for leadership; to cultivate the next generation of leaders for NARPM®

This challenge to identify and develop leaders within NARPM® begins at the Chapter level and moves up to the Board of Directors. With the intentional development of leadership, NARPM® will continually be poised for excellence in all areas of focus.

The second challenge for NARPM® is to maintain a strong Political Action Committee to effect change on all levels (National, State & Local) in favor of the Landlord. We are in the beginning stages of this effort and have tremendous opportunity to become a force of change in the future.

If you could sponsor and implement one change within NARPM®, what would it be and how would you implement it?
If I could sponsor and implement one change within NARPM®, it would be to promote and sustain a steady stream of high potential leaders within the organization. My focus personally is to always elevate; elevate others and elevate myself. In order to elevate NARPM®, we need to create a strategy for outstanding leadership. New and creative ideas will help to grow and improve NARPM® year after year. I would implement a “Future Leaders Program” and create a Designation within NARPM® for those Professional Members who have successfully completed the Certified Leadership program. Within the Designation, NARPM® would offer classes or approve specific coursework that focuses on effectively leading others to success. By having a steady stream of successful leaders in the system, NARPM® will grow and continue to sustain the reputation of being the professional, educational and ethical leader for the residential property management industry.

Explain why you wish to serve on the NARPM® Board of Directors.
I am passionate about the Residential Property Management industry. The Mission & Vision of NARPM®, as well as the Core Values of NARPM®, are completely in line with my personal Mission & Vision. With this in mind, I wish to continue to serve on the NARPM® Board of Directors because I can pass this passion and love for the industry to others. I am enthusiastic about spreading the good word about the benefits of NARPM® and how it can improve careers and lives of each member. I have many skills and valuable qualifications to offer the organization and the membership.

After having served on the Strategic Planning Committee for the last three years, and as the NW RVP for the last year and a half, I have learned much about the future direction for NARPM®, its members, and the direction in which the organization is headed.


Joel Elliott  Southeast Regional Vice President Candidate:

Joel Elliott, RMP®

Chief Executive Officer/Broker of Record for EW Capital Management, LLC in Riverdale, GA

Educational background:
Bachelor of Arts – Finance; GA Real Estate Broker; GA Insurance Broker; GA Licensed General Contractor

Last two professional positions/roles before current position:
Past President of the Atlanta NARPM® Chapter

Past accomplishments with NARPM® at a national, state, and chapter level:
Currently serving as the SE Regional Vice President, assisting chapters in the SE in improving Chapters and offering one designation class in each. At the local level, introduced our first Holiday Gala and Awards Ceremony. Helped lead the charge in the Atlanta Chapter’s fast track to designation program, assisting members in obtaining designations in 1 year.

Other non-NARPM® leadership activities or recognitions that demonstrate skills or attributes that you feel would be beneficial to the NARPM® Board:
Current member of the Metro South Board of REALTORS® in Atlanta; Member of IREM®; past  Finance Chair for community HOA; past member of special task force for Clayton County and Metro Atlanta Black Chapter of Commerce.

Job/positions held prior to your current career:
Vice President Market Leader BB&T; Licensed Financial Specialist Wachovia Bank, Recruiter Bank of America

How long have you been a Professional Member of NARPM®?
7 Years

What do you feel are the major opportunities and challenges facing NARPM®?
One of the major opportunities facing NARPM® today is the sales market returning in most areas and consolidation of our industry. Many agents are selling their accounts and leaving the business or deciding to return to sales. This is a major opportunity for us to show how NARPM® can set them apart and assist them in building a thriving business that is relevant, regardless of the conditions in the sales market. We have the ability to teach them how this business can support the sales side of the business can vice versa.

If you could sponsor and implement one change within NARPM®, what would it be and how would you implement it?
The one change would be increasing the awareness of the organization and fostering stronger relationship with NAR. I would implement this by requiring partnership of each local Chapter with their local Board of REALTORS® and awarding points through Chapter Excellence for those who do.

Explain why you wish to serve on the NARPM® Board of Directors.
I wish to continue to serve on the board as I feel my work and contribution has not reached its full potential. We have started some great work and we are making great strides in our Region and I want to continue to help the Chapters to move forward and making NARPM® a powerful force in the PM industry. I truly believe we are engineering success for all of those who work or benefit from the residential property management industry.


Southwest Regional Vice President Candidate:

Mike Mumford, MPM® RMP®

Office Manager of Bennett Property Management in Mesa, AZ

Educational background:
Arizona State University (1983-1985) electrical engineering studies

Last two professional positions/roles before current position:
Property Management Team Leader, Property Manager

Past accomplishments with NARPM® at a national, state, and chapter level:
Locally, for the Phoenix Chapter, I served as Treasurer from 2005-2008, President-elect in 2009 and President in 2010. I also served as a “member at large” before and after those positions. For NARPM® National, I served on the Affiliate Sub-committee 2009/2011, as the Affiliate/Trade Show Co-chair 2011/2013 and Affiliate Chair 2014/2015. I served on the Member Services Committee 2011/2015 and was Vice Chair for 2015. I am currently serving as the SW Regional Vice President. I have served on multiple sub-committees, tasks forces, and regional planning committees.

Other non-NARPM® leadership activities or recognitions that demonstrate skills or attributes that you feel would be beneficial to the NARPM® Board:
I served on my local Real Estate Board’s property management committee 2013/2014 and was the chairperson for 2013.

Job/positions held prior to your current career:
Sales of electronic components and Operations Manager for a power supply manufacturing plant.

How long have you been a Professional Member of NARPM®
18 Years

What do you feel are the major opportunities and challenges facing NARPM®?
The property management industry is going through some major changes with large institutional investors, franchise players, and ever-increasing government regulation. This is a great opportunity for NARPM® to grow, as these drive the need for property managers to become better educated and more efficient. As government regulation and compliance issues increase, it is becoming increasingly more difficult for Landlords to self-manage, which also gives our industry huge potential growth opportunities. Property management companies that don’t keep up will find themselves out of business. Our challenge will be to continue to provide value and to service our members. We need to stay ahead of the changes and keep ourselves the leader in the single-family home management arena. NARPM® needs to continue to follow its mission of providing resources for residential property managers who desire to learn, grow and build relationships.

If you could sponsor and implement one change within NARPM®, what would it be and how would you implement it?
NARPM® is making great headway in their education offerings and I would work to continue those efforts. Offering more and better quality education is something I feel we need to get to the next level as an organization. I have had the privilege of serving on the national board as the SW RVP during a time when our national goals have been education related, and I am very proud to be part of making those goals happen. Having every chapter hold some type of education in 2016 and every chapter holding a designation class in 2017 is a great benefit for NARPM® members. I would love to see NARPM®’s education be something members feel that they need rather then something they have to take to get a designation. I feel we are moving in the right direction and the education has definitely improved over the last couple of years. As an approved instructor, I have had the pleasure of updating class materials and attending train the trainer events. We have taken great strides in improving our education and I want to be a part of continuing that process.

Explain why you wish to serve on the NARPM® Board of Directors.
My involvement in NARPM® over the last 18 years has been a wonderful experience. I have gained so much in my personal and business life through my membership in this organization that I feel a responsibility to give back. I remember when I first joined, the number of people who went out of their way to welcome me into the group, or the discussion, or to join them for dinner was truly inspiring. I have gained a tremendous amount of knowledge by participating in this group and want to give back as much as I can. Not only has NARPM® helped me in my property management career, I have also met some of my best friends here and know those relationships will be lifelong and a big part of my life going forward. I believe I am a natural leader and would love to use that skill to help NARPM® grow and succeed.


 Northwest Regional Vice President Candidate:

Chrysztyna Rowek, MPM® RMP®

Owner of Lighthouse Cove Property Management in Silverdale, WA

Educational background:
MA in Education with an Emphasis in Spanish
BA in Spanish
Washington State Certified Real Estate Instructor 2016
Washington State Designated Broker License 2009
Washington State Broker License 2007

Last two professional positions/roles before current position:
Education/Designation Committee Chair – Kitsap County Chapter
President – WA State Chapter

Past accomplishments with NARPM® at a national, state, and chapter level:
Local – President in 2010 and 2014, currently Education and Designations Committee ChairState – Current President, WA State Chapter
National – RVP Ambassador 2013 and 2015, Professional Development Committee Chair – 2014, Designation Mentor 2012-Present

Other non-NARPM® leadership activities or recognitions that demonstrate skills or attributes that you feel would be beneficial to the NARPM® Board:
Success by Referrals chapter of BNI current President, and President in 2014. Current Regional Ambassador for the BNI Puget Sound Region. During my Presidency in 2014 we broke $1,000,000 in Thank you for Closed Business. This year we are headed towards $2,500,000.

Current Director on the Kitsap County Association of REALTORS® Board of Directors. This is the first time that there has been a property management presence on the local Board, and I am working on the Education Committee to try and bring more live property management CE courses to our area, something that has been severely lacking in the past.

Job/positions held prior to your current career:
Owner – Roweks House Cleaning Services – 2002 – 2007.

How long have you been a Professional Member of NARPM®
7 Years

What do you feel are the major opportunities and challenges facing NARPM®?
I believe that NARPM® has the potential to change peoples lives in the residential property management trade. The basic tenets of peer to peer education, sharing of ideas and experiences, and the overall sense of “we’re all in this together” is something that is not found in many trade organizations. In terms of challenges, I believe the selecting and grooming of future leaders,  is something that we, as leaders, need to work on, to try and motivate and encourage people to volunteer and to help shape the future of our organization.

I believe that this can be done with strategic leadership mentoring, starting with the RVPs of any given chapter, working alongside current leadership of their regions chapters.

If you could sponsor and implement one change within NARPM®, what would it be and how would you implement it?
I would create a multi-level leadership program, that would help to discover leaders at the local level, and then foster and educate them so that as they grew as members, their leadership skills would expand, and rising in the organization would not be so daunting.

I think that the RVPs would be essential for making this work, and would work closely with local leadership to see what members of those chapters show the desire and ability to move upwards and mentor them, so that rising in leadership is not as daunting as it may seem.

Explain why you wish to serve on the NARPM® Board of Directors.
I wish to serve. Period. That is who I am, and what I try to do in all the aspects of my life. I believe in this organization, because without NARPM® my business would not be here today. I believe that learning from other people who have made mistakes and are not afraid of admitting them, with the sole purpose of keeping other people from making them, is the most fundamental way of creating success for oneself. And because of that, I wish to serve other members so that they can also become more successful, run more efficient and streamlined businesses, and empower people to reach goals that they never would have thought possible.