Category Archives: Residential Resource
Building Trust
Building trust is an important part of growing a property management company. This applies to having a trusting relationship with employees, owners, and tenants. How do you build trust? What are the steps involved in building trust? My mind goes back to this past summer when I had decided that,… Read More
When Your Clients Want to Sell Their Rental Houses
Many times over the years I have been notified by clients of their intention to sell their occupied rental homes. Ideally for the owner, the house is kept occupied all of the way up to the closing date resulting in the best scenario for the seller. The owner collects rent… Read More
Selling Rental Houses to Tenants
In the business of managing single-family homes occasionally a tenant will inquire about the purchase of the home that they are renting. This situation presents an opportunity for us to supplement our income from sales commissions and should be considered as a potential benefit to being in the management business…. Read More
How to Turn an Unhappy Resident Into a Raving Fan
Turn an Unhappy Resident Into a Raving Fan This can happen when you least expect it: An unhappy resident has just arrived in your leasing office while your telephone is ringing, budgets are due in 25 minutes and six future residents are waiting to tour your wonderful properties. Time to… Read More
Keeping a Paint Job in its Place
The condition of the paint or stain on your rentals can be your ambassador of curb appeal. Its appearance can say a lot about your properties. And yet, you could be spending a healthy portion of your maintenance budget on a much too short re-coating cycle. Most property managers will… Read More
How to Conduct Tenant Background Screenings
Most property managers have experienced the wild Saturday night party when neighbors must summon the police to quiet a rowdy crowd. They are equally familiar with walking into a property after a tenant has vacated only to find the premises in shambles, requiring almost total renovation. In residential leases, there… Read More
Tenants in Transition
They were sold the dream of home ownership. And did the lenders and REALTORS® ever make it easy for them. You saw the ads: “Buy the home of your dreams with nothing down and an ‘introductory’ interest rate of only 1 percent,” “Bad credit? No problem. We can find a… Read More
Military Personnel May Break Leases
As the country continues to mobilize into almost war time conditions, with no clear cut or specific time frame for its duration, apartment owners and managers are being reminded about a law that gives residents who are called to active duty the right to break their rental leases by following… Read More
Defining Wear and Tear
A hole in a plaster wall, a broken window, crayon marks on the ceiling, cabinet doors torn off their hinges—those are obviously above and beyond normal wear and tear. How about a worn place in the carpet, or tiles on the kitchen floor that are cracked or missing? That is… Read More
How to Attract Quality Tenants and Avoid Fraud in the Process
As an investor, you already know what kind of investing strategy you want to take. However, what you may not know is how to find and attract quality, longer-term tenants. I will give you a hint on the best way to do this and it is probably not in the… Read More