Mastering Owner-Client Relations (Future name in 2020 Profitability & Client Relations)
(Former name Growing Your Business, Future name in 2020: Profitability & Client Relations)
This course will familiarize property managers with ways to grow and streamline their management businesses.
At the end of this course, you should be able to:
Recognize the importance of understanding clients’ goals and objectives
Identify owner, tenant, and vendor services that can be included in the property management business
Develop tactics for managing client expectations
Discuss the importance of tracking for profitability
Evaluate the metrics currently used in your business and make a plan for improvement
Property Management as a Business Model
Maximize Profitability with Services
Dealing with Clients
Metrics of Profitability
Visit the Course Schedule to register for a class in your location.
Put Mastering Owner-Client Relations and/or Growing Your Business in the Class name field.
Or you can register for online courses here.