Mastering Owner-Client Relations (Future name in 2020 Profitability & Client Relations)
(Former name Growing Your Business, Future name in 2020: Profitability & Client Relations)
This course will familiarize property managers with ways to grow and streamline their management businesses.
Visit the Course Schedule to register for a class in your location.
Put Mastering Owner-Client Relations and/or Growing Your Business in the Class name field.
Or you can register for online courses here.
At the end of this course, you should be able to:
- Recognize the importance of understanding clients’ goals and objectives
- Identify owner, tenant, and vendor services that can be included in the property management business
- Develop tactics for managing client expectations
- Discuss the importance of tracking for profitability
- Evaluate the metrics currently used in your business and make a plan for improvement
- Property Management as a Business Model
- Maximize Profitability with Services
- Dealing with Clients
- Metrics of Profitability