Director of Property Management Operations

Posted on Jan 19, 2021

Company: Fox Management Inc

Location: Portland, OR

Type: Full Time

Category: Office Manager

Description:

We are looking for an experienced self starter and team oriented leader to join our company. Our ideal candidate enjoys finding solutions to challenging problems and is eager to build and maintain an educated team.
Job Description
Title: Director of Operations Department: Property Management/Maintenance
Compensation Type: Salary + Bonus Reports to: President

Primary Function
To provide expert direction and coordination for all departments. In addition to aiding the President in formulating and administering organization policies by implementing and training support staff and directing staff in all policies/procedures, overall direction, coordination and evaluation, and for carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Principal Duties/Responsibilities

Manage All Aspects of Property Management Business Processes

• Oversight of each area/dept. (Marketing, Leasing, PM, Accounting & Maintenance)
• Manage/Oversee all Lease Signing/Renewals
• Manage Oversee Lease Enforcement
• Manage Legal Processes
• Oversee Tenant Closeouts
• Oversee Owner Cancellations/Closeouts

Manage All Aspects of Maintenance Business Processes

• Maintenance Team Performance
• Job Bids
• Quality Control
• Vendor Performance

Oversee Operations Managed by Maintenance Coordinator

• Key Management
• Work Orders
• After Hours Service Calls
• Tenant MO’s/Turnovers
• Property Walkthroughs/Turnovers
• Cancellations

Leadership

• Develop the property management and maintenance team
• Develop working relationships with vendors
• Develop a working network with competitors and vendors
• Integrate with internal team
• Hire/Fire employees at will
• Implement and Manage Processes
• Oversight of Financials Related to Business Operations

Business Metrics

• Meet/exceed individual and departmental profit tasks
• Contribute to Sales Department and Property Management Department metrics

Education/Experience Requirements

• Possess and maintain a valid real estate license (OR)
• Strong leadership skills
• Ability to manage others and hire/fire at will
• Strong critical thinking skills
• Excellent verbal and written communication skills
• Customer service oriented w/strong negotiation skills
• Strong analytical and financial skills
• Ability to multi-task/manage multiple projects
• Understand laws/statutes related to the position

This description is intended as a guide only. The listed duties may be changed at the discretion of the President.

COVID: This position requires in office time, full remote work is not available. Remote work and schedules can be created when training is underway / complete.

Requirements:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus pay

Ability to Commute/Relocate:

• Portland, OR 97232 (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Management Experience: 5 years (Preferred)
• Leadership Experience: 5 years (Preferred)

License/Certification:

• Real Estate License (Required)

Willingness To Travel:

• 25% (Required)

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Outcome-oriented — results-focused with strong performance culture
• Stable — traditional, stable, strong processes
• Team-oriented — cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Company’s website:

• Foxmanagementinc.com

Compensation:

Pay: $86,000.00 – $93,000.00 per year, plus quarterly bonuses

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance