Take advantage of our #NARPMSmart Education Courses starting on October 15th. Refresh you and your team’s knowledge of the basics or take your knowledge to new heights at #NARPM2018 Convention!
Convention Education Class Schedule
October 15, 2018 * 9:00 am – 4:00 pm
Every Company needs a Policies and Procedure Manual to standardize their office operations, especially as they grow and add staff. This course covers the process from start to finish and includes an overview of Trust Accounting P&P as an example for the manual.
Instructor: Bev Perina, MPM RMP
October 15, 2018 * 9:00 am – 4:00 pm
In this course you will develop a mission statement (or refine yours if you have one) and decide upon a related marketing goal to help guide your business. You will examine branding and the importance of knowing how your clients and customers think, feel and behave. Time will be spent delving into various forms of media and advertising channels. Finally, you will learn about the importance of tracking and measuring outcomes that are key to your marketing efforts.
Instructor: Melissa Prandi, MPM RMP
October 15, 2018 * 9:00 am – 4:00 pm
The goal of this course is to ensure each student is completely satisfied that they have gained valuable working tools that they can use in their day-to-day office environments. It is for those new to Property Management or those who need a refresher course on Property Management basics.
Instructor: Bart Sturzl, MPM RMP
October 16, 2018 * 9:00 am – 4:00 pm
This course will familiarize Property Managers with ways to grow and streamline their management businesses.
Instructor: Steve Schultz, MPM RMP
October 16, 2018 * 9:00 am – 4:00 pm
Maintenance and how you handle it will either make or break your business. This course covers the vital everyday maintenance components of a successful Property Management company.
Instructor: Kathleen Richards, MPM RMP
October 16, 2018 * 9:00 am – 12:00 pm
Are you ethical? You may be surprised at the pitfalls. This course will cover the basics of ethical behavior in your Property Management business. The NARPM Code of Ethics will be reviewed as well as the entire grievance process. The case-study method makes for an interesting course.
Instructor: Paul Arrington, MPM RMP
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