National Staff - National Association of Residential Property Managers

The NARPM® National staff and their contact information is listed below.

 

Gail S. Phillips, CAE, Chief Executive Officer
gphillips@narpm.org

  • Oversees all NARPM® operations, serves as Secretary for NARPM® Board of Directors and is Chief Executive Officer for the organizations.
  • Manages day-to-day operations for NARPM®.
  • Attends all NARPM® National events.
  • Works with the National Instructors.
  • Staffs the Nominating, Finance, and Professional Development Committees.
  • Serves as Treasurer for the NARPM® PAC.
Blake Hegeman, Chief Operating Officer
bhegeman@narpm.org

  • Attends all NARPM® National events.
  • Works with the NARPM® Professional Development team.
  • Assists in growing services that are provided to NARPM®.
  • Assists staff who are struggling to meet deadlines.
  • Supports the CEO as needed
Rebecca Woodring Rebecca Woodring, CAE, Deputy Executive Director/Chapter Support Manager
rwoodring@narpm.org

  • Oversees all aspects of Chapter support on the local and state level.
  • Works with Regional Vice Presidents (RVPs), RVP Ambassadors and Chapter Presidents.
  • Supports Chapter events as needed.
  • Staffs the Technology Committee and Women’s Council of Property Managers.
Victoria Hecht Victoria Hecht, Public Relations & Digital Media Director
vhecht@narpm.org

  • Handles NARPM® Communications and Marketing needs, including the Residential Resource and all electronic communications.
  • Maintains all social media communications and provides on-site event coverage at National events.
  • Manages NARPM® Community and website.
  • Staffs the Communications Committee and works with outside marketing.
  • Oversees podcast and video production.
Shannon Sharples, Member Services Coordinator
ssharples@narpm.org

  • Supports NARPM® membership for both Affiliates and Professional Members.
  • Maintains database and accuracy.
  • Processes Member payments.
  • Staffs the Member Services Committee
  • Assists with education courses as needed.
Savannah Acevedo, Event Planner
sacevedo@narpm.org

  • Plans NARPM® National events and handles all aspects of the events that involve working with the facility, volunteers and vendors.
  • Staffs the National Convention and Trade Show, Capitol Summit event, and Broker/Owner Conference & Expo Planning Committees.
  • Manages other NARPM® National events as assigned.
  • Works with hotels for National Board of Directors meetings for logistics.
Chere Tonetti, Education Designation Support
ctonetti@narpm.org

  • Supports the Professional Development programs of NARPM® to assure that necessary support for the education and designation programs.
  • Assists Members through the designation application process.
  • Assists with education courses.
  • Assists with membership applications as needed.
Accounting Staff
accounting@narpm.org

  • Prepares monthly financial and oversees all account payables for NARPM®.
  • Ensures all accounting policies and procedures are followed.
Tyler Craddock Tyler Craddock, Governmental Affairs Director
tcraddock@narpm.org

  • Manages the Governmental Affairs program for NARPM® and staffs the Governmental Affairs Committee.
  • Works closely to advocate for NARPM® and the property management industry. Supports Day on the Hill program.
  • Assists Chapters in educating on issues affecting Property Management.
  • Staffs the NARPM® Governmental Affairs Committee and NARPM® PAC Trustees.
  • Primary contact for the NARPM® Governmental Affairs Committee, Federal Subcommittee, Policy and Research Subcommittee, NARPM® PAC, Key Contacts Team, Atlantic Region, Southeast Region, and Central Region
Troy Garrett Troy Garrett, Governmental Affairs Director
tgarrett@narpm.org

  • Supports the Governmental Affairs program for NARPM® and staff the Governmental Affairs Committee.
  • Works closely to advocate for NARPM® and the property management industry. Oversees the Day on the Hill program.
  • Assists Chapters in educating on issues affecting Property Management.
  • Assists with staffing the NARPM® Governmental Affairs Committee and NARPM® PAC.
  • Assists in supporting the NARPM® Advocacy Fund.
  • Primary contact for: State and Local Community, Legislative portion of Capitol Summit, NARPM® Advocacy Fund, Northwest Region, Pacific Region, Pacific Islands Region, and Southwest Region
John Broadway John Broadway, Regulatory Advisor
jbroadway@narpm.org

  • Works closely with the Governmental Affairs Director to support the Governmental Affairs program and NARPM® PAC.

 

NARPM® Organizational Chart

NARPM® Organizational Chart.

NARPM® Staff Assignments.

NARPM® Staff Assignments.