Adhering to a professional Code of Ethics helps companies and individuals build relationships of trust with their customers, employees, suppliers, owners and the communities in which they work.
The need to adhere to increasingly complex government regulations and the litigious nature of our society has changed how property managers view their profession.
It has become a common occurrence to hear the details of corporate scandals in the media. Now more than ever, it is crucially important for property management professionals to obtain the validation that comes from belonging to an organization that has set a high standard of conduct for its members.
It is well known that NARPM® promotes a high standard of business ethics, professionalism and fair housing practices. Click here to view the NARPM® Code of Ethics & Standards of Professionalism, were formalized and adopted In 1994 at the New Orleans Convention, and have been amended several times since,
If the property manager is a member of NARPM®, we will investigate your claims after you submit a completed Ethics Complaint against the member. We can’t guarantee our effectiveness in resolving your issue, but we will make contact with the offending company.
Article 9: RELATIONS WITH OTHER PROPERTY MANAGERS
The Property Manager shall not knowingly or recklessly make false or misleading statements about other property managers or their business practices, or otherwise attempt to take business from other property managers by deceptive means.
STANDARDS OF PROFESSIONALISM
As part of a settlement with the Federal Trade Commission (“FTC”), NARPM® agreed to change its Code of Ethics and will not adopt, encourage its members to follow, or enforce any Code of Ethics provision relating to solicitation of property management work that does not comply with the FTC Consent Order.
FTC Press Release
issued by the Commission in this matter
It is the policy of the NARPM® to comply fully with all antitrust laws. The antitrust laws prohibit, among other things, any joint conduct among competitors that could lessen competition in the marketplace. NARPM®’s membership is composed of competitors; they must refrain from discussing competitively sensitive topics, including those related to pricing (such as rates, fees, or costs), individual competitors or specific business transactions, or controlling or allocating markets. NARPM® shall not restrict members’ ability to solicit competitors’ clients. NARPM® shall not restrict members’ ability to advertise for business, provided the advertising is not false, deceptive or otherwise illegal.