NARPM^® Webinars

Come ready with your questions about earning the CRMC^® designation. Experts Pamela Greene, MPM^® RMP^®, NARPM^® Professional Development Committee Chair; Trish Ferrier, MPM^® RMP^®; and Steve Schultz, MPM^® RMP^®, are ready to answer them.

Time:
2:30 – 4:00 p.m. Eastern
1:30 – 3:00 p.m. Central
12:30 – 2:00 p.m. Mountain
11:30 a.m. – 1:00 p.m. Pacific
8:30 – 10:00 a.m. Hawaii

Cost:
Register before July 16, 2025
NARPM Members: $0
Non-members: $50

Register after July 16, 2025
NARPM Members: $35
Non-Members: $60

Even the most capable can find themselves stuck—not because they’re doing something wrong, but because they’re holding onto patterns that no longer serve them. This workshop dives into 12 common habits that often hold us back from stepping into our next level of leadership, like minimizing achievements or staying stuck in perfectionism. Through reflection and real conversation, you’ll get clearer on what’s working, what’s not, and what small shift could open new doors.

What you’ll take away:

• Spot which of the 12 habits might be holding you back.
• Understand why these patterns are common—and hard to break.
• Reflect on where you’re strong and what may need a shift.
• Connect with others through honest, supportive conversation.
• Leave with one clear, doable next step tailored to you.

About the Speaker:

Jessica Burnett McClure, PCC, CPCC

Jessica McClure is an Executive Coach who partners with leaders standing at the crossroads of ambition and uncertainty, caught between the demands of their role and the deeper call of their values. That’s where Jessica steps in, blending soul-driven authenticity with sharp strategic insight to guide executives and emerging leaders toward their full potential.
With a track record of success in industries like technology, finance, and startups, Jessica’s superpower is helping her clients move beyond task-oriented leadership to craft bold visions that align with both their professional goals and personal truths. She’s a thought partner, a motivator, and a mirror—helping leaders see their strengths, face their fears, and step boldly into the kind of leadership that inspires and endures. Jessica’s work is about more than just results; it’s about redefining leadership as a journey of growth, clarity, and courage with mind, spirit, body and heart.

Time:
3:00 to 4:30 p.m. Eastern
2:00 to 3:30 p.m. Central
1:00 to 2:30 p.m. Mountain
12:00 to 1:30 p.m. Pacific
9:00 to 10:30 a.m. Hawaii

Registration Fee:
NARPM Members: FREE (Registration required!)
Non-Members: $35

Onboarding doesn’t have to be a headache—for you or your new clients and tenants. In this NARPM Tech Committee webinar, we’ll go beyond theory and into the trenches with 3 industry pros sharing the exact processes and technology tools they use to streamline onboarding and make it a great experience. Real talk, real workflows, and real takeaways you can use right away.

Attendees will learn:

• – Specific tech tools that top property managers use to simplify and automate onboarding
• – How to create a smooth handoff between sales, leasing, and operations
• – Common mistakes that turn onboarding into a mess—and how to avoid them
• – Ways to measure and improve the onboarding experience to boost retention

About the Panelists and Moderator:

Moderated by:
Yuriy Skripnichenko, MPM^® RMP^®,
TrustArt Realty

Yuriy Skripnichenko is a real estate investor, broker, and property management business owner based in Philadelphia, PA. He hosts The Philly Landlord Guy show and serves on the NARPM Technology Committee, bringing a practical, no-nonsense approach to improving operational systems and client experience in property management.

Panelist:
Amanda Beutler
Owner – Accounts Manager & Tech Specialist, Apex Property Management

Amanda Beutler is the co-founder of Apex Property Management and a total tech-loving operations nerd. With nearly two decades of real estate experience, she thrives at the intersection of systems, service, and strategy—turning big visions into streamlined workflows. Amanda is obsessed with refining processes, building empowering team culture, and helping owners, vendors and residents feel cared for every step of the way. When she’s not nerding out in Notion or coaching her team, she’s adventuring with her family, dancing at live music shows, or planning their next epic camping trip.

Panelist:
Jennifer Ruelens, MPM^® RMP^®, MBA
One Focus Property Management

With over 20 years of real estate expertise, Jennifer Ruelens is a powerhouse in property management and a leading force in Central Pennsylvania’s real estate investment community. Jen has built a reputation for transforming challenges into opportunities, guiding investors to maximize their returns while ensuring their properties are protected. Known for her bold leadership and unwavering commitment to excellence, Jen has redefined the standards of property management in the region, offering a unique blend of professionalism, strategic insight, and hands-on expertise.

Panelist:
Kellie Tollifson, MPM^® RMP^®, RHOME Property Management

With nearly 30 years in Residential Property Management, Kellie Tollifson co-founded T-Square Properties in the Greater Seattle area, growing it into a thriving business with 35 employees, nearly 700 single-family rentals and 140 Homeowner Associations. Kellie holds a BA in Behavioral Science from San Jose State University, is a Certified NARPM^® Instructor and Real Estate Continuing Education instructor. She served as the 2020 President of the National Association of Residential Property Managers (NARPM^®) and holds a Managing Broker’s license in Washington State.

Since selling T-Square Properties in 2022, Kellie has taken on the role of National Director of Rental Expansion and Global Team Strategy at RHOME Property Management, where she continues to innovate and drive growth, leveraging her vast experience to shape the future of property management.