Virtual and In-Classroom Course Schedule for NARPM® Property Managers

Virtual Class Schedule

Courses are not approved for continuing education unless stated on the registration form for in-classroom courses. Online courses are NOT approved for continuing education credits.

Check out the new pricing:
All three-hour classes are $30 for Members ($40 nonmembers).

*All virtual courses are taught in Eastern Standard Time


  • It’s Virtual – How to Successfully Market Your Company

    Marketing is an important part of a successful business. Formerly Marketing for Residential Property Managers, this 3-hour version is tuned to specific marketing concepts designed for Property Managers. Topics will include branding and measuring outcomes and growth.  Various forms of media options will also be reviewed.  This course will also... Read More

  • It’s Virtual – Introduction to Houses (Maintenance Class)

    The Introduction to Houses, formally part of Intro to Maintenance, is a 3 hour version is designed to familiarize the property manager with the structure and components of a house. This course will review the functionality and maintenance issues of the structure and components. When a property manager understands how... Read More

  • It’s Virtual – Maintenance Basics

    Handling maintenance is one of the top 5 responsibilities that a property manager has with their clients and their tenants. This course will review evaluating property conditions, identifying risk, and making recommendations to property owners. Other topics will include the need for developing a maintenance plan and schedule, policies, and... Read More

  • It’s Virtual – Risk Awareness – Owners and Tenants

    Property Management is embroiled in risk and it’s your job as a property manager to understand the risk and figure out how to minimize it. This course will help you do this. First you will identify the risk associated with owners, tenants, regulations, and the law. Then this course will... Read More

  • It’s Virtual – The Art of Acquiring More Doors

    Acquiring and developing new business is integral to being a successful Property Manager.  This course will discuss acquiring new clients and whether a client is a good fit for your business or not. Discussion includes sample scripts for use with prospective clients and how to capture them. A solid management... Read More

  • It’s Virtual – How to Successfully Market Your Company

    Marketing is an important part of a successful business. Formerly Marketing for Residential Property Managers, this 3-hour version is tuned to specific marketing concepts designed for Property Managers. Topics will include branding and measuring outcomes and growth.  Various forms of media options will also be reviewed.  This course will also... Read More

  • It’s Virtual – In-house Maintenance: What to consider

    Upon completion of this course Property Managers will be able to recognize the right time to consider starting a maintenance company.  The course will cover developing an effective hiring process for technicians and ways to identify quality controls to ensure profitability. Using these tools should lead to long-term success for... Read More

  • It’s Virtual – Maximize Profitability & Enhance Relationships

    This course will familiarize Property Managers with ways to grow and streamline their businesses. Understanding your clients and their goals is necessary to build lasting relationships. This course will help evaluate and improve metrics used by your business and better identify services that can be beneficial to owners, tenants, and... Read More

  • It’s Virtual – Tenancy and the Law

    As a Property Manager it is of the utmost importance to keep up with laws. This course will cover some of the important federal, state, and local laws specifically related to property management. Topics will include Fair Housing, Service Members Civil Relief Act, EPA/Lead-based Paint, IRS Rental Income reporting and... Read More

  • It’s Virtual – Introduction to Houses (Maintenance Class)

    The Introduction to Houses, formally part of Intro to Maintenance, is a 3 hour version is designed to familiarize the property manager with the structure and components of a house. This course will review the functionality and maintenance issues of the structure and components. When a property manager understands how... Read More

  • It’s Virtual – Maintenance Basics

    Handling maintenance is one of the top 5 responsibilities that a property manager has with their clients and their tenants. This course will review evaluating property conditions, identifying risk, and making recommendations to property owners. Other topics will include the need for developing a maintenance plan and schedule, policies, and... Read More

  • It’s Virtual – Hiring Best Practices for Property Managers

    This 3-hour version was developed from NARPM’s® Personnel Procedures – Essentials course and will cover hiring personnel and more. Topics include developing effective job descriptions, compensation best practices and hiring selection practices. Upon completion of the course property managers should feel more comfortable about how to better fill staffing needs.... Read More

  • It’s Virtual – Policy and Procedures – Increase Efficiency and Decrease Risk

    Upon completion of this course the Property Manager will have a better understanding of the importance of having a Policy & Procedures manual.  The course will also discuss important items to include and how to best update and revise in the future. (Formerly Office Operations: Policy & Procedure). 

  • It’s Virtual – Talent Management & Retention

    This course focuses on creating an environment of harmony amongst team members. Formerly part of Personnel Procedures Advanced, this course covers topics in evaluating a personnel policy handbook, implementing management supervision, and tracking methods. Ways to adopt effective compensation structures, performance reviews, and termination/exit strategies. Instructor: Vickie Gaskill, MPM®, RMP®... Read More

  • It’s Virtual – Maintenance – Beyond Basics

    This course reviews many safety and health issues found in housing that property managers must be aware of. Awareness and proper maintenance play a large role in managing these issues. Communication with the owner, the management agreement and dealing with vendors as it pertains to maintenance will be discussed. (Formerly... Read More

  • Convention (Classroom) – Procuring the Tenant

    This course, Procuring the Tenant, formerly part of Tenancy, will cover procedures to use before and after moving a tenant in/out. Use of Best practices for the application process and approving or denying an application will be discussed. Review of lease to ensure you the Property Manager have the required... Read More

  • Convention (Classroom) – Finance: Cash Flow Analysis

    This advanced course will teach you how to forecast and calculate your client’s cash on cash return and their internal rate of return on their investment properties. You will also learn how to measure your performance and effectiveness as a property manager. Whether your client is a traditional investor or... Read More

  • Convention (Classroom) – The Art of Acquiring More Doors

    Acquiring and developing new business is integral to being a successful Property Manager.  This course will discuss acquiring new clients and whether a client is a good fit for your business or not. Discussion includes sample scripts for use with prospective clients and how to capture them. A solid management... Read More