NARPM^® Webinars

Time: 3:00 to 4:30 p.m. Eastern
2:00 to 3:30 p.m. Central
1:00 to 2:30 p.m. Mountain
12:00 to 1:30 p.m. Pacific
9:00 to 10:30 a.m. Hawaii

Registration Fee:
NARPM Members: FREE (Registration is required)
Non-Members: $35

You will receive a login information email on April 24, 2025, containing information on how to join the webinar. If you cannot attend the session, it will be recorded and a viewing link will be in the NARPM webinar archives after the webinar concludes.

Add it to your calendar now!

What you’ll learn:

– Emerging Scam Trends & Tactics

• How scam tactics have evolved in the past few years.
• The rise of synthetic fraud, application fraud, and identity theft.
• Social engineering: how scammers manipulate leasing teams, tenants, and even technology.
• Real-world examples of recent fraud cases and their impact.

– Technology & AI in Fraud Prevention

• How AI and automation are helping detect fraudulent applications.
• The role of digital identity verification vs. traditional screening methods.
• How data analytics can spot fraud patterns across applications.
• Tech tools that have been effective in reducing rental scams.
• Balancing fraud prevention with a smooth application process.

– Operational Challenges & Best Practices

• Challenges with rental history verification and ensuring applicants are legitimate.
• Dealing with tenants who refuse inspections – how technology can help.
• The legal considerations of using AI and automated fraud detection in tenant screening.
• Steps landlords and property managers can take to tighten their fraud prevention efforts.
• Predictions for the future – how scammers might evolve and how the industry can stay ahead.

Moderated by: Yuriy Skripnichenko, MPM^® RMP^®, Trustart Realty

About the Speakers

Since 2015, Dustin Dalee has been helping property managers streamline their operations with Yardi’s cloud-based software solutions. Working directly with real estate companies, he played a key role in the nationwide adoption of Yardi Breeze, an all-in-one platform now utilized by over 9,000 businesses. Dustin excels in helping clients identify and optimize solutions for accounting, operations, marketing, leasing and fraud prevention.

Pamela Greene, MPM^® RMP^®, is the Operations Manager for Alarca Realty in North Carolina. With a real estate career spanning since 2007, she founded PG Management Group in 2014, which Alarca Realty acquired in December 2024.

An active NARPM^® member since 2013, Pam has served in various leadership roles, including Communications Committee Chair, RVP Ambassador for the Atlantic Region, and a Charlotte Regional Chapter board member from 2019-2023. She also served as Governor in 2023, Treasurer in 2024, and Chair the NC REALTORS^® Property Management Division Board of Governors in 2025.

Pam is dedicated to advancing best practices in property management and is serving her second year as Professional Development Committee Chair.

Mr. Michael A. McCreary, CPM^® Emeritus, MPM^®, RMP^®, GRI, is Broker & Owner of McCreary Realty Management, a full-service property management company in Marietta, GA, a suburb in NW Atlanta. He sold his company portfolio of managed Single-Family Homes and managed Homeowners Associations to PURE Property Management in June 2022.

Michael joined the PURE staff as the broker for the Georgia office (combined with two other acquired companies) and was named the Director of Homeowner Associations for the entire PURE portfolio of communities across 5 offices in 4 states.

Michael guided the 70 local and remote staff members in the HOA division by moving all offices and communities into a common software platform (CINC Systems) along with a banking change, and 4 other products to better serve the members of the communities as well as the PURE staff.

In 2024, PURE sold the HOA Portfolio to Associa and Michael guided this complex delivery of these assets over a 3-month period ending in April.

Michael has been licensed in Georgia since 1978 and a Broker since 1983. Throughout his over 46-plus year career, he has managed thousands of 1-4 family properties for thousands of owners.

Michael earned the coveted CPM^®, (CERTIFIED PROPERTY MANAGER^®) designation in 1987 from IREM. He is Past President of the IREM Georgia Chapter and was awarded CPM of the Year in 1992. In 2013, He was presented with the IREM National “Professional Achievement Award”. In 2018, He was awarded the honorary CPM^® Emeritus status for contributions to IREM and the real estate management profession. In 2018, He was also honored with the recognition of REALTOR^® Emeritus for his dedication to the REALTOR Association. He retired as a National Instructor Emeritus for IREM after over 33 years.

Michael has been an active member of the Atlanta Chapter of the National Association of Property Managers (NARPM^®) since 1998 and has been awarded both the Residential Management Professional (RMP^®) designation and the Master Property Manager (MPM^®) designation. He was recognized as one of the VOLUNTEERS OF THE YEAR – 2015 recipients nationally. He also chaired the Education Sub-Committee & Instructor Sub-Committee of NARPM from 2013-2017. He presently serves on the Professional Development Committee and has since 2008 and has also been a National Instructor since 2014.

 Time: 2:30 – 4:00 p.m. Eastern
1:30 – 3:00 p.m. Central
12:30 – 2:00 p.m. Mountain
11:30 a.m. – 1:00 p.m. Pacific
8:30 – 10:00 a.m. Hawaii

Register before May 8, 2025:
NARPM Members: $0
Non-members: $50

Register after May 8, 2025:
NARPM Members: $35
Non-Members: $60

 Your day is a non-stop whack-a-mole. Everyone wants something now, there’s never enough time or money, regulations are always changing, and no one seems to work fast enough. You may feel like everything is your responsibility, but nothing is in your control.

If you’re drowning in the chaos of the times every decision feels like a gamble because the ground keeps moving beneath your feet leaving you either frantically trying to keep up or paralyzed by fear of making the wrong move.

The thing is, to survive, you have to move forward strategically, and that’s what this workshop is all about. Led by PhD Candidate and nationally board-certified coach Rachel Boehm, this workshop leverages Science-Backed, People-Proven^® strategies to understand how stress hits your brain, hinders leadership, and can lead to costly mistakes. Then, you’ll learn immediately actionable and free tools you can use to cut through the noise and focus on what you can control, to instead turn stress into a strategic advantage.

Key Takeaways: 

• Enhanced Decision-Making and Strategic Focus: By managing stress effectively, leaders can make more informed decisions, prioritize key metrics, and maintain focus on long-term goals, even in chaotic environments. This strategic approach helps navigate crises while maintaining a clear vision for the organization.

• Improved Productivity and Efficiency: Effective stress management leads to increased employee productivity, reduced absenteeism, and lower turnover rates, all of which contribute to cost savings and improved bottom-line performance.

• Increased Adaptability and Resilience: Leaders who manage stress well set a precedent for resilience within their teams, enabling them to adapt to challenges more effectively. This adaptability enhances organizational performance and a readiness to capitalize on new opportunities.

You will receive a login information email directly from Zoom by May 12, 2025, containing information on how to join the webinar. Please mark your calendar.

About the Speaker:

Rachel Boehm, PhD Candidate, NBC-HWC of Rachel Boehm Coaching & Consulting LLC

Rachel Boehm, is a leading authority on burnout prevention and sustainable peak performance. She empowers decision-makers to protect themselves and their teams against the tens of thousands of dollars in direct and indirect costs of burnout. Her services include leadership coaching, team training, and culture change initiatives, ultimately enhancing employee engagement, retention, and client satisfaction. She holds a national board certification in health and wellness coaching and is a PhD candidate focused on business psychology and worker well-being.

 Time:2 p.m. ET (1 p.m. CT, noon MT, 11 a.m. PT and 8 a.m. Hawaii)

Cost:
Free

This webinar, presented by NARPM Partner ShowMojo, will deliver meaningful insights that may be (sometimes immediately) incorporated into leasing activities. These include analyses of:

– The current and near future of the rental market, based on nation-wide, near-real-time market data.
– Leasing performance (based on marketing attributes including photos, virtual tours, pets-policy, and more) that will provide real-world direction and opportunities.
– A selection of leasing processes and their positive or negative impact on market times.
– In-person showings versus self-guided tours, based on hard data (and the pros and cons that data uncovers).