Developing Rewarding Owner Relationships - National Association of Residential Property Managers

Developing Rewarding Owner Relationships

(Revised 2020)

This fundamental course covering the 4 steps in the cycle of Owner Relations will assist you in developing and managing your Clients from first contact to termination.   From the big picture to the small details, you will learn industry best practices in obtaining new clients and working with them during several scenarios.

Visit the Course Schedule to register for a class in your location.
Put Developing in the Class name field.

Or you can register for online courses here.
NEW 6-Hour Narrated Online Course (Not Virtual Course)
* Members ONLY Click Here to retrieve your Member Discount Coupon and to register for these new courses.

Who Should Attend?
Property Managers; Office Managers/Assistants; New or Small Business Owners/Broker seeking ways to manage growth their business

What You Will Learn?
How To Most Effectively Manage First Contact, New Listing Procedures, Communications During Management Period And Finally The Termination Of The Contract.

How YOU will Benefit?
You will come away feeling better equipped to handle many different types of personalities in various situations that arise during the management relationship and hopefully be excited about implementing some of the tips you have learned in the development of your policy and procedures manual.

Equipment/Materials Required:

Learning Objectives:

  • Details of the four stages of every owner relationship
  1. the owner as a prospective client
  2. securing the client and the property
  3. servicing the client,
  4. closing out the client relationship

Provide you with the tools to develop policies to create a positive experience for your clients & Help protect your clients investment.