Maintenance: Basics and Beyond

(Revised 2015)

Maintenance and how you handle it will either make or break your business. This course covers the vital everyday maintenance components of a successful property management company. Visit the Course Schedule to register for a class in your location. Put Maintenance: Basics and Beyond  in the Class name field. Or you can register for online courses here. Who Should Attend: Brokers; Owners; Property Managers; Maintenance Coordinators; Maintenance Assistants; Office Staff and everyone else in the office that will be affected by maintenance What you will learn:
  • How To Manage Tenant And Owner Expectations
  • The Components Of Maintenance Policies And Procedures
  • How To Work With Sub-Contractors
  • How To Schedule And Track Work Orders
How you will benefit: Having the knowledge to effectively systematize your maintenance will result in happier owners and tenants; better maintained properties, fewer emergency maintenance headaches and less stress for the property management staff! Equipment/Materials Required: None Learning Objectives:
  • Maintenance Policies & Procedures
  • Managing Tenant & Owner Expectations
  • Maintenance Categories & Understanding Maintenance
  • Staffing & Maintenance Competency Required
  • Scheduling & Tracking
  • Working With Sub-Contractors
  • Inspections/Surveys
  • Accounting for the Maintenance