Support Specialist

Posted on Jun 01, 2022

Company: All County Expert Property Management

Location: Cumming, GA

Type: Full Time

Category: Administrative Assistant

Description:

This important role is available with a full-service Residential Property Management firm located in Cumming, GA. The company will provide training. Position is full time and pays $14.00/hr.  Health insurance/401K plan is offered and there is room for growth. This role will have access to all facets of the business. In many cases this role will be the first interaction clients and customers will have with the company.  It is critical that the candidate has strong interpersonal skills and possesses a pleasant and professional phone etiquette. Candidate should be ambitious, outgoing, highly motivated, a quick learner and skilled at problem solving.

 Primary Duties:

• Answer phones, assess caller needs and resolve, take messages or transfer to the appropriate party
• Coordinate with residents, contractors, and landlords to facilitate the completion of maintenance requests
• Assist with the facilitation of work needed to prepare a vacant property to become rent ready for marketing
• Administrative support working with internal team, prospective residents and landlords on listing and leasing of vacant properties
• Administrative support working with internal team, residents and landlords on move in/move out activities
• Scan and file important property management documents
• Property visits as needed
• Overall support as needed for all aspects of the business

Requirements:

High school diploma or equivalent

Strong customer service focus with professional phone etiquette.

Strong interpersonal skills

Strong problem solving/conflict resolution skills

Must have the ability to multi-task effectively

Strong attention to detail and organizational skills

Possess a pitch in and do whatever is needed attitude

Ability to communicate effectively and efficiently via email

Computer literate using Microsoft Office applications and comfortable leaning our industry specific software applications.

No prior criminal record

Compensation:

Position is full time and pays $14.00/hr.  Health insurance/401K plan is offered and there is room for growth.