Category Archives: Residential Resource

A Story of Successful Transition: Departments to Portfolios

December 2016  •  Posted In: Residential Resource

A Story of Successful Transition: Departments to Portfolios In 2015, Service Star Realty switched from a departmental property management style to a portfolio-based management style. It was a very successful step for us financially and in the free time it afforded to us, as the owners. The secret of our… Read More

Don’t Like Wrangling Cats? Use Proactive Management

December 2016  •  Posted In: Residential Resource

Don’t Like Wrangling Cats? Use Proactive Management In the many years that I have worked in our industry, I’ve noticed that our job often feels very similar to fighting a fire or wrangling cats. Both are high energy and even higher stress activities. There are days when you feel like… Read More

So, You’ve Joined NARPM. Now What?

December 2016  •  Posted In: Membership, NARPM Smart Education, Residential Resource

So, You’ve Joined NARPM®. Now What? So, you’ve joined the most prestigious residential property management association in America, and now, you get to show it off. But, that prestige is not all NARPM® does for its membership. In fact, that is the very least NARPM® provides its Professional Members. We… Read More

How to Attract (and Keep) Good Tenants

October 2016  •  Posted In: Residential Resource

How to Attract (and Keep) Good Tenants Finding and retaining good tenants is one of the most important – and challenging – factors for property managers when it comes to maintaining a successful rental property. But, as a property manager, how do you know what tenants really want in a… Read More

Establish a Trusted Relationship: The Global Investor

October 2016  •  Posted In: Residential Resource

Establish a Trusted Relationship The Global Investor Traditionally, property management has been thought of as a local profession. Most often, properties are a comfortable distance from your home or office, easily shown and supervised. Our daily activities usually lead us around our own county and perhaps the adjacent county. Thinking… Read More

Stepping Away from the Edge: NARPM Changed My Life

December 2008  •  Posted In: Convention, Residential Resource

There is no question—joining NARPM® has changed the way I do business for the better. About four years ago, my broker came in and informed me he was purchasing about 125 more property management accounts to add to the 50 he already managed. He has always managed the original 50… Read More

Virtual Outsourcing: Opens Up a World of Resources

May 2008  •  Posted In: Residential Resource

I will share a secret that is giving residential property managers, no matter how remote, economical access to world-class services. Imagine a property manager rising one morning to embrace the challenges of her job. Maybe she commutes by subway to the Manhattan high-rise she manages, or maybe on foot, along… Read More

Virtual Outsourcing: Making Dealings with VAs an Everyday Reality

May 2008  •  Posted In: Residential Resource

Excitement mounts as you think about putting virtual outsourcing to work for your property management business. Once-lingering doubts have long since dissipated. A few minutes checking online directories have revealed how easy it is to find virtual assistants (VAs). You are ready to deploy the vast, world-wide army that stands… Read More

Virtual Outsourcing: Navigating the Globe for World-Class Resources

May 2008  •  Posted In: Residential Resource

Virtual outsourcing lets property managers access administrative, creative, financial, legal and other services from anywhere in the world.

Virtual Outsourcing: Overcoming Obstacles to Obtain Benefits

May 2008  •  Posted In: Residential Resource

It is hard to argue with access to almost any service a property manager might need, anywhere in the world, at competitive costs. Lingering doubts, however, are not unreasonable. We are talking about hiring virtual assistants (VAs)— people you may never meet. As virtual outsourcing proponent Michael J. Russer (www.russer.com)… Read More